Visual Creator
Privacy Policy
Last updated: 30th April 2026
Business name: Nic Forbes
Website: https://www.nicforbesthecreative.com/
Contact email: info@nicforbesthecreative.com
Location: London, United Kingdom
This Privacy Policy explains how Nic Forbes collects, uses, stores and protects your personal information when you visit this website, contact us, book our services, collaborate with us, or take part in any videography, photography, filmmaking or content creation projects.
We are committed to protecting your privacy and handling your personal information responsibly, securely and transparently.
1. Who we are
Nic Forbes provides creative services including videography, photography, filmmaking, editing, visual marketing and content creation.
For data protection law, Nic Forbes is the data controller of the personal information we collect and use.
If you have any questions about this Privacy Policy or how your personal information is handled, you can contact us at:
Email: info@nicforbesthecreative.com
Location: London, United Kingdom
2. What personal information we collect
We may collect and use the following types of personal information:
Your name
Email address
Phone number
Business name or organisation name
Social media handles
Project details and creative brief information
Shoot, event or location details
Messages, enquiries or communication you send to us
Images, video footage and audio recordings captured during shoots
Testimonials, reviews or feedback you provide
Website enquiry details submitted through our contact form
For photography, videography, filmmaking and content creation work, personal information may also include your image, voice, likeness, appearance and any other personal details captured in photo, video or audio content.
3. How we collect your information
We may collect personal information when you:
Contact us through the website contact form
Email us directly
Make an enquiry about our services
Book a photography, videography, filmmaking or content creation service
Take part in a shoot, event, interview, production or collaboration
Provide project information, feedback or testimonials
Communicate with us through social media, phone or email
4. Why we use your personal information
We use your personal information to:
Respond to enquiries
Provide quotes and discuss potential projects
Plan and deliver creative services
Communicate with you before, during and after a project
Create, edit and deliver photo, video, audio and content assets
Manage bookings, invoices, payments and project records
Send project files and final deliverables
Store and archive completed work for a limited time
Use agreed work for portfolio, promotional and marketing purposes
Improve our services and customer experience
Comply with legal, tax, accounting or business obligations
Protect our legal rights if a dispute or claim arises
5. Our lawful basis for using your information
Under UK data protection law, we must have a lawful basis for using your personal information. Depending on the situation, we may rely on:
Contract: when we need your information to provide a service you have booked or requested.
Legitimate interests: when we use your information to run and promote our business, respond to enquiries, manage projects, keep records, improve our services and protect our rights.
Consent: where we ask for your clear permission, such as for certain testimonials, specific marketing use, or where consent is legally required.
Legal obligation: when we need to keep information to comply with tax, accounting or legal requirements.
6. Photography, video and audio content
Under UK data protection law, we must have a lawful basis for using your personal information. Depending on the situation, we may rely on:
Contract: when we need your information to provide a service you have booked or requested.
Legitimate interests: when we use your information to run and promote our business, respond to enquiries, manage projects, keep records, improve our services and protect our rights.
Consent: where we ask for your clear permission, such as for certain testimonials, specific marketing use, or where consent is legally required.
Legal obligation: when we need to keep information to comply with tax, accounting or legal requirements.
7. Portfolio and Marketing use
For paid client projects, Nic Forbes may use selected images, video, audio, behind-the-scenes content and final edited content for portfolio, website, showreel, social media, promotional and marketing purposes, unless otherwise agreed in writing before the project takes place.
If a paid client does not want their project, brand, event, images, video or final edited content to be used for portfolio or marketing purposes, this must be agreed in writing before the project begins.
For collaboration projects, creative shoots, portfolio work, test shoots, promotional content and similar projects, Nic Forbes may use the images, video, audio, behind-the-scenes content and final edited content for:
Website portfolio
Social media
Showreels
Marketing materials
Promotional campaigns
Advertising
Business proposals
Creative showcases
Behind-the-scenes content
By taking part in a paid project, collaboration project, creative shoot, portfolio shoot, test shoot or promotional project, you agree that the content may be used by Nic Forbes for the purposes listed above, unless otherwise agreed in writing before the project takes place.
Once paid work or collaboration content has been created and published or used for portfolio, marketing or promotional purposes, Nic Forbes is not automatically required to remove, delete or stop using the content unless there is a legal reason to do so or a separate written agreement states otherwise.
If you have concerns about the use of paid work or collaboration content, you can contact us at:
8. File storage, raw footage and final edited content
For collaboration projects, creative shoots, portfolio work, test shoots, promotional content and similar projects, Nic Forbes may use the images, video, audio, behind-the-scenes content and final edited content for:
Website portfolio
Social media
Showreels
Marketing materials
Promotional campaigns
Advertising
Business proposals
Creative showcases
Behind-the-scenes content
By taking part in a collaboration project, you agree that the content may be used by Nic Forbes for the purposes listed above.
Once collaboration content has been created and published or used for portfolio, marketing or promotional purposes, Nic Forbes is not automatically required to remove, delete or stop using the content unless there is a legal reason to do so or a separate written agreement states otherwise.
If you have concerns about the use of collaboration content, you can contact us at:
9. How we send and store files
We may use third-party services to store, manage or send project files and final deliverables. These may include:
Google services, such as Google Drive
WeTransfer
Dropbox
Pixieset
Website contact forms
Other secure file transfer or storage platforms where needed
These third-party providers may process personal information in line with their own privacy policies and security practices.
10. Who we share your information with
We only share personal information where necessary and appropriate.
We may share information with:
Freelance videographers, photographers, editors or production assistants working on a project
Cloud storage and file transfer providers
Website and contact form providers
Email service providers
Accountants, legal advisers or professional advisers
Event organisers, venues, agencies or collaborators were needed for a project
Regulators, authorities or law enforcement were legally required
We do not sell your personal information.
11. How long we keep your information
We only keep personal information for as long as necessary.
As a guide:
Enquiry messages may be kept for up to 24 months
Client project records may be kept for up to 6 years for tax, accounting and legal purposes
Invoices and payment records may be kept for up to 6 years
Raw footage may be kept for 45 days after the service has been completed
Final edited videos and completed content may be kept for 3 months after the service has been completed
Portfolio, marketing and collaboration content may be kept and used for as long as it remains relevant to the business, unless a separate written agreement says otherwise
12. How we protect your information
We take reasonable steps to protect personal information from loss, misuse, unauthorised access, disclosure or alteration.
This may include:
Password-protected accounts and devices
Secure cloud storage
Limited access to project files
Secure file transfer platforms
Organised project records
Deleting raw footage and final files after the stated retention periods where appropriate
13. International transfers
Some of the platforms we use, such as Google, WeTransfer, Dropbox or Pixieset, may store or process information outside the UK.
Where this happens, we aim to use reputable providers that have appropriate safeguards in place to protect personal information.
14. Cookies and website contact forms
This website may use contact forms to collect enquiry information, including your name, email address, phone number and message.
The website may also use cookies or similar technologies to support basic website functionality, improve user experience and understand how visitors use the site.
You can usually control or disable cookies through your browser settings.
15. Your rights
Under UK data protection law, you may have the right to:
Access the personal information we hold about you
Ask us to correct inaccurate information
Ask us to delete your personal information
Ask us to restrict how we use your personal information
Object to certain uses of your personal information
Ask for your information to be transferred to another provider
Withdraw consent where we rely on consent
Complain to the Information Commissioner’s Office
To make a request, contact us at:
We may need to verify your identity before responding.
Please note that some rights may not apply in all situations, especially where we need to keep information for legal, contractual, tax, accounting or legitimate business reasons.
16. Complaints
If you have concerns about how we handle your personal information, please contact us first so we can try to resolve the issue.
You also have the right to complain to the Information Commissioner’s Office, the UK regulator for data protection.
ICO website: ico.org.uk
17. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, services, legal requirements or how we handle personal information.
The latest version will be available on this website.